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FREQUENTLY ASKED QUESTIONS

What is your turnaround?

Our turnaround is between 2-4 weeks depending on when you place your order and where it is being delivered to. If you have a rush request, please let us know and we will do our best to accommodate your needs!

What is your return policy?

Unfortunately we will not be accepting returns at this time. If there is an issue with your product, please contact us at trailgangstaz@gmail.com 

Can I pick up in person if I live in Phoenix, AZ? 

Absolutely! Our 3 person team attends various running related activities during the week as well as races on the weekends, we are more than happy to coordinate a pickup if you are in the area! Enter promo code: LOCAL at checkout to receive free shipping and arrange for a local pickup. We will reach out for further information once your order has been placed.

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